Terms & Conditions
The contract is concluded with Flying Objects Design Stúdió Kft.
Name of the service provider: Flying Objects Design Stúdió Kft.
Registered office of the service provider: 1095 Budapest, Mester utca 24. 5th floor, 3.
Phone number: +36 20 9660930
Email: info@flyingobjects.hu
Tax number: 24296270-2-43,
Company registration number: 01-09-340517
Language of the contract: Hungarian
Name, address, and email address of the hosting provider:
Krebsz Ádám EV.
Headquarters: 2623 Kismaros, Liliom utca 30, hello@crabs.hu
Data protection information: https://flyingobjects.hu/adatkezelesi-tajekoztato
Basic provisions
In matters not regulated by these General Terms and Conditions (hereinafter referred to as GTC), Hungarian law shall prevail, with special regard to Act IV of 1959 on the Civil Code (“Ptk.”) and Act CVIII of 2001 on certain issues of electronic commerce services and information society services (Elker. tv.), as well as the relevant provisions of Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses. The mandatory provisions of the legislation shall apply to the parties without any special stipulation.
This Regulation is effective from September 1, 2014. Flying Objects Design Stúdió Kft. has the right to unilaterally amend the GTC. Flying Objects Design Stúdió Kft. publishes the amendments on its website 14 days before their entry into force. By reading or using the websites, the Buyer automatically accepts that all regulations related to the use of the websites are also valid for them and thus acknowledges the provisions of the GTC as binding on them.
Complaint handling procedure
Flying Objects Design Stúdió Kft. and the Buyer will attempt to settle their disputes amicably.
The Buyer may submit their consumer complaints regarding the product or the company's activities to the following contact details:
Flying Objects Design Stúdió Kft.
1095 Budapest, Mester u. 24., 5th floor 3.
Tel: +36 20 9660930 Email: info@flyingobjects.hu
Flying Objects Design Stúdió Kft. will remedy the verbal complaint immediately if it has the opportunity to do so. If it is not possible to remedy the verbal complaint immediately, due to the nature of the complaint, or if the Buyer does not agree with the handling of the complaint, the company will take a record of the complaint - which it will store for 3 years, together with the substantive response to the complaint.
The company is obliged to hand over a copy of the record to the Buyer on the spot in the case of a verbal complaint communicated in person (in the workshop), or if this is not possible, to proceed according to the rules for written complaints detailed below.
In the case of a verbal complaint communicated by telephone or using other electronic communication services, the Company shall send the Buyer a copy of the record at the latest at the same time as the substantive reply.
In all other cases, the Company shall proceed according to the rules for written complaints.
The complaint recorded by telephone or with the help of other means of communication is provided by the Company with a unique identifier, which simplifies the retrieval of the complaint later.
The Company shall respond to the written complaint within 30 days.
Other legal enforcement options
If the legal dispute that may exist between the company and You is not settled during negotiations with Flying Objects Design Stúdió Kft., You may initiate legal proceedings, and in the event of a consumer dispute, You have the following legal enforcement options:
– Complaint to the consumer protection authority
– Initiating conciliation board proceedings
We hereby inform you that you may file a consumer complaint against us. If your consumer complaint is rejected, you are entitled to contact the Conciliation Board competent according to your place of residence or stay: a prerequisite for initiating conciliation board proceedings is that the consumer directly attempts to settle the dispute with the company concerned. Based on the consumer's request, the conciliation board indicated in the consumer's request shall have jurisdiction instead of the competent board.
The scope of the conciliation board includes the extrajudicial settlement of consumer disputes. The task of the conciliation board is to attempt to reach an agreement between the parties in order to settle the consumer dispute, and if this is unsuccessful, to make a decision in the case in order to ensure the simple, fast, effective and cost-saving enforcement of consumer rights. At the request of the consumer or the company, the conciliation board provides advice on the rights and obligations of the consumer.
The conciliation board proceedings are initiated at the consumer's request. The request must be submitted in writing to the chairman of the conciliation board: the requirement of written form can also be met by letter, telegram, telex or fax, as well as by any other means that allows the addressee to store the data addressed to him for a period of time appropriate to the purpose of the data, and to display the stored data in unaltered form and content.
The application must contain
a) the consumer's name, place of residence or stay,
b) the name, registered office or affected premises of the company involved in the consumer dispute,
c) if the consumer requests the designation of the board requested instead of the competent conciliation board,
d) a brief description of the consumer's position, the facts supporting it and the evidence thereof,
e) the consumer's statement that the consumer has directly attempted to settle the disputed case with the company concerned
f) the consumer's statement that no other conciliation body has initiated proceedings in the case, no mediation procedure has been initiated, no statement of claim has been filed or no request for the issuance of a payment order has been submitted,
g) a motion for a decision by the board,
h) the consumer's signature.
The document or a copy (excerpt) of the document to which the consumer refers as evidence must be attached to the request, in particular the company's written statement on the rejection of the complaint, or, in the absence thereof, other written evidence available to the consumer regarding the attempt to reconcile as described above.
If the consumer is represented by an attorney, the power of attorney must be attached to the application.
More information about the Conciliation Boards is available here: http://www.bekeltetes.hu
More information about the regionally competent Conciliation Boards is available here: http://www.bekeltetes.hu/index.php?id=testuletek
Contact details of the individual regionally competent Conciliation Boards:
Conciliation Board of Baranya County
Address: 7625 Pécs, Majorossy I. u. 36.
Phone number: 06-72-507-154
Fax: 06-72-507-152
E-mail: abeck@pbkik.hu; mbonyar@pbkik.hu
Conciliation Board of Bács-Kiskun County
Address: 6000 Kecskemét, Árpád krt. 4.
Phone number: 06-76-501-500; 06-76-501-525, 06-76-501-523
Fax: 06-76-501-538
E-mail: bekeltetes@bacsbekeltetes.hu; mariann.matyus@bkmkik.hu
Website: www.bacsbekeltetes.hu
Békés County Conciliation Board
Address: 5600 Békéscsaba, Penza ltp. 5.
Phone number: 06-66-324-976
Fax: 06-66-324-976
E-mail: eva.toth@bmkik.hu
Borsod-Abaúj-Zemplén County Conciliation Board
Address: 3525 Miskolc, Szentpáli u. 1.
Phone number: 06-46-501-091;06-46-501-870
Fax: 06-46-501-099
E-mail: kalna.zsuzsa@bokik.hu
Budapest Conciliation Board
Address: 1016 Budapest, Krisztina krt. 99. III. em. 310.
Phone number: 06-1-488-2131
Fax: 06-1-488-2186
E-mail: bekelteto.testulet@bkik.hu
Csongrád County Conciliation Board
Address: 6721 Szeged, Párizsi krt. 8-12.
Phone number: 06-62-554-250/118
Fax: 06-62-426-149
E-mail: bekelteto.testulet@csmkik.hu
Fejér County Conciliation Board
Address: 8000 Székesfehérvár, Hosszúsétatér 4-6.
Phone number: 06-22-510-310
Fax: 06-22-510-312
E-mail: fmkik@fmkik.hu
Győr-Moson-Sopron County Conciliation Board
Address: 9021 Győr, Szent István út 10/a.
Phone number: 06-96-520-217
Fax: 06-96-520-218
E-mail: bekeltetotestulet@gymskik.hu
Hajdú-Bihar County Conciliation Board
Address: 4025 Debrecen, Vörösmarty u. 13-15.
Phone number: 06-52-500-710
Fax: 06-52-500-720
E-mail: korosi.vanda@hbkik.hu
Heves County Conciliation Board
Address: 3300 Eger, Faiskola út 15.
Phone number: 06-36-429-612
Fax: 06-36-323-615
E-mail: hkik@hkik.hu
Jász-Nagykun-Szolnok County Conciliation Board
Address: 5000 Szolnok, Verseghy park 8. III. emelet 305-306.
Phone number: 06-56-510-621, 06-20-373-2570
Fax: 06-56-510-628
E-mail: bekeltetotestulet@jnszmkik.hu
Komárom-Esztergom County Conciliation Board
Address: 2800 Tatabánya, Fő tér 36.
Phone number: 06-34-513-027
Fax: 06-34-316-259
E-mail: szilvi@kemkik.hu
Nógrád County Conciliation Board
Address: 3100 Salgótarján, Alkotmány út 9/A.
Phone number: 06-32-520-860
Fax: 06-32-520-862
E-mail: nkik@nkik.hu
Pest County Conciliation Board
Address: 1055 Budapest, Kossuth Lajos tér 6-8. III. floor 331.
Phone number: 06-1-269-0703
Fax: 06-1-474-7921
E-mail: pmbekelteto@pmkik.hu
Somogy County Conciliation Board
Address: 7400 Kaposvár, Anna u. 6.
Phone number: 06-82-501-026
Fax: 06-82-501-046
E-mail: skik@skik.hu
Szabolcs-Szatmár-Bereg County Conciliation Board
Address: 4400 Nyíregyháza, Széchenyi u. 2.
Phone number: 06-42-311-544
Fax: 06-42-311-750
E-mail: bekelteto@szabkam.hu
Tolna County Conciliation Board
Address: 7100 Szekszárd, Arany J. u. 23-25. 3rd floor
Phone number: 06-74-411-661
Fax: 06-74-411-456
E-mail: kamara@tmkik.hu
Vas County Conciliation Board
Address: 9700 Szombathely, Honvéd tér 2.
Phone number: 06-94-312-356
Fax: 06-94-316-936
E-mail: vmkik@vmkik.hu
Veszprém County Conciliation Board
Address: 8200 Veszprém, Radnóti tér 1. ground floor 116.
Phone number: 06-88-429-008
Fax: 06-88-412-150
E-mail: bekelteto@veszpremikamara.hu
Zala County Conciliation Board
Address: 8900 Zalaegerszeg, Petőfi u. 24.
Phone number: 06-92-550-513
Fax: 06-92-550-525
E-mail: zmbekelteto@zmkik.hu
It is also possible to contact the online conciliation board, information on the following website: www.bekeltet.hu
Other
Flying Objects Design Stúdió Kft. may modify these GTC, the prices of the products sold on the website and other prices indicated at any time without retroactive effect; the modification shall take effect upon publication on the website and shall only apply to transactions following the entry into force.
Technical limitations
Visiting the website implies that the User is aware of and accepts the possibilities and limitations of the Internet, with special regard to technical performance and possible errors. The company shall not be liable for any malfunction observed in the internet network that prevents the website from functioning.
Copyright
Under Section 1 (1) of Act LXXVI of 1999, this website qualifies as a copyrighted work, and all its parts are under copyright protection. Copying the products found on the website, using images, utilizing solutions without permission, or using any application that modifies the website or any part thereof is prohibited. It is forbidden to take any material from the website, or it is only allowed with the written consent of the copyright holder, and even then, only with reference to the website and indication of the source. Flying Objects Design Stúdió Kft. reserves the right to the website, or any part thereof, as well as the content displayed on it, and the distribution of the website.
The copyright holder: Flying Objects Design Stúdió Kft.
Ownership of information
We declare that Flying Objects Design Stúdió Kft. owns the information displayed on our pages. The content and design of flyingobjects.hu are protected by international and Hungarian laws. It is forbidden to sell, modify in any form, or republish the images, information, and articles originating from it. It reserves all further rights related to the published material and, if necessary, will enforce them even through legal channels. Anyone who registers on the website through the contact form accepts the privacy statement and agrees with it.