Terms & Conditions
The contract is with Flying Objects Design Stúdió Kft.
The name of the service provider is Flying Objects Design Stúdió Kft.
Headquarters of the service provider: 1095 Budapest, Mester utca 24. 5. floor, 3.
Phone number: +36 20 9660930
Email: info@flyingobjects.hu
Tax number: 24296270-2-43,
Company registration number: 01-09-340517
Language of the contract: Hungarian
Name, address, e-mail address of the hosting provider:
Krebsz Ádám EV.
Registered office: 2623 Kismaros, Liliom utca 30, hello@crabs.hu
Privacy policy: https://flyingobjects.hu/adatkezelesi-tajekoztato
Basic provisions
In matters not regulated in these General Terms and Conditions (hereinafter referred to as "GTC"), Hungarian law shall prevail, in particular with regard to the relevant provisions of Act IV of 1959 on the Civil Code ("Civil Code") and Act CVIII of 2001 on certain issues of electronic commerce services and information society services (hereinafter referred to as "Act on Electronic Commerce"), as well as the provisions of Government Decree 45/2014 (26.II.) on the detailed rules of contracts between consumers and businesses. The mandatory provisions of the legislation shall also apply to the parties without any special stipulation.
These Terms and Conditions are effective as of 1 September 2014.Flying Objects Design Stúdió Kft. has the right to unilaterally amend these Terms and Conditions. Flying Objects Design Stúdió Kft. will publish the amendments on its website 14 days before they enter into force. By reading or using the websites, the Customer automatically accepts that all regulations relating to the use of the websites shall apply to him/her and that he/she is bound by the provisions of the GTC.
Complaints handling policy
Flying Objects Design Stúdió Ltd. and Customer shall attempt to settle their disputes amicably.
The Customer may submit consumer complaints about the product or the company's activities to the following contact details:
The Flying Objects Design Studio Ltd.
1095 Budapest, Mester u. 24., 5. floor. 3.
Tel: +36 20 9660930 Email: info@flyingobjects.hu
Flying Objects Design Studio Ltd. will remedy the verbal complaint immediately, if it has the opportunity to do so. If the immediate remedy of the oral complaint is not possible, due to the nature of the complaint or if the Customer does not agree with the handling of the complaint, the company will keep a record of the complaint for 3 years, together with the substantive response to the complaint.
The Contractor shall deliver a copy of the report to the Customer on the spot in the case of a verbal complaint communicated in person (in the workshop) or, if this is not possible, in accordance with the rules for written complaints detailed below.
In the event of a verbal complaint communicated by telephone or other electronic communication service, the Merchant shall send a copy of the report to the Customer no later than the time of the substantive reply.
In all other cases, the Contractor will proceed according to the rules for written complaints.
The Contractor will provide the complaint recorded by telephone or other means of communication with a unique identifier, which will simplify the retrieval of the complaint in the future.
The Contractor shall reply to the complaint received in writing within 30 days.
Other enforcement options
If any dispute between you and the business is not resolved in negotiations with Flying Objects Design Studio Ltd, you may take legal action, and in the event of a consumer dispute, you have the following enforcement options:
- Complain to the consumer protection authority,
- Initiation of conciliation panel proceedings
Please note that you can lodge a consumer complaint with us. If your consumer complaint is rejected, you also have the right to take your complaint to the Conciliation Board of the place where you live or stay: the conciliation procedure can only be initiated if the consumer tries to settle the dispute directly with the business concerned. The conciliation body designated in the consumer's request is competent to take action instead of the competent body, at the consumer's request.
The conciliation body is responsible for settling consumer disputes out of court. The conciliation body's task is to attempt to reach an agreement between the parties to resolve the consumer dispute and, if this is unsuccessful, to rule on the case in order to ensure that consumer rights are enforced in a simple, quick, efficient and cost-effective manner. The conciliation body shall, at the request of the consumer or the business, advise on the rights and obligations of the consumer.
The conciliation body's proceedings are initiated at the request of the consumer. The request must be made in writing to the chairman of the conciliation body: the requirement of written form may be met by letter, telegram, telex or fax, or by any other means which permits the recipient to store the data addressed to him permanently for a period of time adequate for the purposes for which the data were intended and to display the data in an unchanged form and content.
The application must include
(a) the name, residence or domicile of the consumer,
(b) the name, registered office or place of business of the undertaking involved in the consumer dispute,
(c) if the consumer has requested the designation of the competent conciliation body instead of the body having jurisdiction,
(d) a brief description of the consumer's position, the facts supporting it and the evidence in support of it,
(e) a statement by the consumer that the consumer has tried to resolve the dispute directly with the undertaking concerned
(f) a statement by the consumer that no other conciliation body has been seised of the matter, that no mediation procedure has been initiated, that no statement of claim has been lodged or that no application for an order for payment has been made,
g) a motion for a decision of the Board,
h) the signature of the consumer.
The request must be accompanied by the document or a copy (extract) of the document to the content of which the consumer refers as evidence, in particular the written statement by the undertaking rejecting the complaint or, failing this, any other written evidence available to the consumer that the required conciliation has been attempted.
If the consumer acts through an authorised representative, the authorisation must be attached to the application.
More information on the Conciliation Boards is available here: http://www.bekeltetes.hu
For more information on the local Conciliation Boards, please visit: http://www.bekeltetes.hu/index.php?id=testuletek
Contact details for each of the regional Conciliation Boards:
Baranya County Conciliation Board
Address: 7625 Pécs, Majorossy I. u. 36.
Phone number: 06-72-507-154
Fax: 06-72-507-152
E-mail: abeck@pbkik.hu; mbonyar@pbkik.hu
Bács-Kiskun County Conciliation Board
Address: 6000 Kecskemét, Árpád krt. 4.
Phone numbers:06-76-501-500; 06-76-501-525, 06-76-501-523
Fax: 06-76-501-538
E-mail: bekeltetes@bacsbekeltetes.hu; mariann.matyus@bkmkik.hu
Website: www.bacsbekeltetes.hu
Békés County Conciliation Board
Address: 5600 Békéscsaba, Penza ltp. 5.
Phone number: 06-66-324-976
Fax: 06-66-324-976
E-mail: eva.toth@bmkik.hu
Borsod-Abaúj-Zemplén County Conciliation Board
Address: 3525 Miskolc, Szentpáli u. 1.
Telefonszám:06-46-501-091;06-46-501-870
Fax: 06-46-501-099
E-mail: kalna.zsuzsa@bokik.hu
Budapest Conciliation Board
Address: 1016 Budapest, Krisztina krt. 99. 310.
Phone number: 06-1-488-2131
Fax: 06-1-488-2186
E-mail: bekelteto.testulet@bkik.hu
Csongrád County Conciliation Board
Address: 6721 Szeged, Párizsi krt. 8-12.
Phone number: 06-62-554-250/118
Fax: 06-62-426-149
E-mail: bekelteto.testulet@csmkik.hu
Fejér County Conciliation Board
Address: 8000 Székesfehérvár, Hosszúsétatér 4-6.
Telefonszám:06-22-510-310
Fax: 06-22-510-312
E-mail: fmkik@fmkik.hu
Győr-Moson-Sopron County Conciliation Board
Address: 9021 Győr, Szent István út 10/a.
Phone number: 06-96-520-217
Fax: 06-96-520-218
E-mail: bekeltetotestulet@gymskik.hu
Hajdú-Bihar County Conciliation Board
Address: 4025 Debrecen, Vörösmarty u. 13-15.
Phone number: 06-52-500-710
Fax: 06-52-500-720
E-mail: korosi.vanda@hbkik.hu
Heves County Conciliation Board
Address: 3300 Eger, Faiskola út 15.
Phone number: 06-36-429-612
Fax: 06-36-323-615
E-mail: hkik@hkik.hu
Jász-Nagykun-Szolnok County Conciliation Board
Address: 5000 Szolnok, Verseghy park 8. III. floor 305-306.
Phone number: 06-56-510-621, 06-20-373-2570
Fax: 06-56-510-628
E-mail: bekeltetotestulet@jnszmkik.hu
Komárom-Esztergom County Conciliation Board
Address: 2800 Tatabánya, Fő tér 36.
Phone number: 06-34-513-027
Fax: 06-34-316-259
E-mail: szilvi@kemkik.hu
Nógrád County Conciliation Board
Address: 3100 Salgótarján, Alkotmány út 9/A.
Phone number: 06-32-520-860
Fax: 06-32-520-862
E-mail: nkik@nkik.hu
Pest County Conciliation Board
Address: 1055 Budapest, Kossuth Lajos tér 6-8. 101010 Lajos Street 1010 Lajos Street, 1010 Lajos Street, Budapest.
Phone number: 06-1-269-0703
Fax: 06-1-474-7921
E-mail: pmbekelteto@pmkik.hu
Somogy County Conciliation Board
Address: 7400 Kaposvár, Anna u.6.
Phone number: 06-82-501-026
Fax: 06-82-501-046
E-mail: skik@skik.hu
Szabolcs-Szatmár-Bereg County Conciliation Board
Address: 4400 Nyíregyháza, Széchenyi u. 2.
Phone number: 06-42-311-544
Fax: 06-42-311-750
E-mail: bekelteto@szabkam.hu
Tolna County Conciliation Board
Address: 7100 Szekszárd, Arany J. u. 23-25. floor III.
Phone number: 06-74-411-661
Fax: 06-74-411-456
E-mail: kamara@tmkik.hu
Vas County Conciliation Board
Address: 9700 Szombathely, Honvéd tér 2.
Phone number: 06-94-312-356
Fax: 06-94-316-936
E-mail: vmkik@vmkik.hu
Veszprém County Conciliation Board
Address: 8200 Veszprém, Radnóti tér 1. ground floor 116.
Phone number: 06-88-429-008
Fax: 06-88-412-150
E-mail: bekelteto@veszpremikamara.hu
Zala County Conciliation Board
Address: 8900 Zalaegerszeg, Petőfi u. 24.
Phone number: 06-92-550-513
Fax: 06-92-550-525
E-mail: zmbekelteto@zmkik.hu
It is also possible to apply to an online conciliation body, information at www. bekeltet.hu
Other
Flying Objects Design Stúdió Ltd. may modify these GTC, the prices of the products sold on the website and other prices indicated on the website at any time with non-retroactive effect, the modification shall take effect after publication on the website and shall apply only to transactions after the date of entry into force.
Technical limitations
Visiting the Website implies the User's knowledge and acceptance of the possibilities and limitations of the Internet, in particular with regard to technical performance and errors that may occur. The Company shall not be liable in the event of any malfunction of the Internet network which prevents the Website from functioning.
Copyrights
Pursuant to Article 1 (1) of Act LXXVI of 1999, the website is considered a copyright work, so all parts of it are protected by copyright. It is forbidden to copy products from the website, to use images, to use solutions without permission or to use any application that could modify the website or any part of it. It is prohibited to reproduce any material from the website, and only with the written consent of the copyright holder, by referring to the website and acknowledging the source. Flying Objects Design Studio Ltd. reserves the right to distribute the website or any part of the website, the content appearing on it and the website.
The copyright holder is Flying Objects Design Stúdió Kft.
Ownership of information
We declare that Flying Objects Design Stúdió Ltd. owns the information displayed on our website. The content and design of the flyingobjects.hu pages are protected by international and Hungarian law. It is forbidden to sell, alter or republish in any form any images, information or articles originating from us. He reserves all further rights in relation to the published material and will enforce them, if necessary, even in court. Anyone who registers on the website via the contact interface is deemed to have accepted and agreed to the privacy policy.
